24/7 Customer Support - We're Here to Help
Get instant assistance with your account, games, payments, and more. Our dedicated support team is available around the clock to ensure your Lottery 66 experience is seamless.
Frequently Asked Questions
Account & Registration
How do I create a Lottery 66 account?
Creating an account is simple. Click the "Register" button, provide your email address, create a secure password, verify your account via email, and complete your profile with accurate information.
What documents do I need for account verification?
For account verification, you'll need a government-issued photo ID (like Aadhar card, passport, or driver's license) and proof of address (utility bill or bank statement).
Can I have multiple accounts?
No, each person is allowed only one account. Multiple accounts are strictly prohibited and may result in account suspension or closure.
Payments & Withdrawals
What payment methods do you accept?
We accept credit/debit cards, net banking, UPI, digital wallets (Paytm, PhonePe, Google Pay), and bank transfers for deposits and withdrawals.
How long do withdrawals take?
Withdrawals are typically processed within 24-48 hours for verified accounts. Processing times may vary depending on the payment method and bank processing times.
Are there any withdrawal limits?
Yes, there are daily, weekly, and monthly withdrawal limits based on your account verification level. These limits are displayed in your account settings.
Games & Rewards
How do I know if I've won?
Winners are notified immediately through email, SMS, and in-app notifications. You can also check your results by logging into your account and viewing your ticket history.
How are lottery draws conducted?
All draws are conducted using certified random number generation systems. Draws are live-streamed for transparency and are audited by independent third parties.
What happens if I miss claiming my reward?
Rewards must be claimed within the specified time limit (usually 90 days from the draw date). Unclaimed rewards are forfeited and may be used for future games or charitable purposes.
Security & Privacy
Is my personal information safe?
Yes, we use bank-level SSL encryption and implement strict security measures to protect your personal and financial information. We never share your data with third parties without consent.
What if I suspect unauthorized access to my account?
Contact our support team immediately if you suspect unauthorized access. We'll help secure your account and investigate the issue. Change your password and enable two-factor authentication.
Get in Touch
Email Support
For general inquiries and non-urgent matters
[email protected]Response time: Within 2 hours
Live Chat
For instant help and quick questions
Instant connection
Support Availability
Live Chat & Phone
24 hours a day, 7 days a week
Instant response for urgent matters
Email Support
24 hours a day, 7 days a week
Response within 2 hours during business hours
Technical Support
24 hours a day, 7 days a week
Specialized technical assistance
Need Immediate Help?
Our support team is standing by to assist you with any questions or concerns. Don't hesitate to reach out!